Product Care
Product Care
Our goal is to keep leftover leathers in circulation. With proper care, your HYER GOODS can stay in circulation for generations.
General Bag Care
With proper care, your upcycled leather pieces can last for generations.
To keep your bag's natural shape, store it in its dust bag and re-stuff it with the paper included between wears. Avoid storing leather in direct sunlight, like a windowsill — everyday exposure is perfectly fine.
Some substances can leave permanent marks on leather: sunscreen and oil-based products, lipstick and other makeup, lotions, perfume, and alcohol-based products. Dark textiles like denim can rub off on light-colored leather, so it's best to avoid contact.
Keep leather away from humidity, heat, and chemicals, and avoid extreme moisture and rough surfaces that can scratch it. If your leather gets wet, let it air dry at room temperature. For any serious damage, always take leather to a specialist leather dry cleaner.
Be protective of hardware — contact (including weather) can scratch the surface or dull the shine. To keep it bright, polish with a dry cloth.
Leather
We make our goods from real leather for its look and feel, and because it's durable and wears well over time with proper care. It can also be sensitive, so a little attention goes a long way.
Some substances can leave permanent marks — sunscreen and oil-based products, makeup, lotions, perfume, and alcohol-based products. Dark textiles like denim can rub off on light-colored leather, so avoid contact.
Keep leather away from humidity, heat, and chemicals, and avoid extreme moisture and rough surfaces. If it gets wet, air dry at room temperature. For serious damage, see a specialist leather dry cleaner. Store stuffed in its dust bag to hold its shape — softer leathers soften and change slightly with wear, part of the beauty of a natural material.
Nappa
Sourced from leftover lambskin: extremely soft, but delicate. Avoid rough or abrasive surfaces. At home, lift dirt with a baby wipe, then polish with a clean dry cloth and a non-colored leather balm, distributing evenly. Always test an inconspicuous area first; for deeper cleaning, we strongly recommend a specialist.
Embossed
Our croc- and lizard-embossed styles are generally robust, but still avoid rough surfaces that can scratch. Wipe gently with a clean baby wipe, follow with a dry cloth, and polish with a little clear leather balm to keep it conditioned. Always test a small, discreet area first.
Patent
A glossy coating gives patent its shine — and makes it easy to clean. Simply polish with a dry cloth. Avoid heat, which can damage the coating, and rough surfaces. Lighter patent can absorb dyes, so avoid dark clothing like denim. Don't use solvents on stubborn marks; see a professional where needed.
Semi-Patent
Finished with a coating for a subtle gloss that may develop soft wrinkles and lines with wear — part of its character. Clean with an alcohol-free wet wipe, then a dry cloth. Avoid rough surfaces and solvents.
Metallic
A delicate foil finish gives metallic leather its shine, so treat it gently. Dust lightly with a clean, dry, soft cloth only — skip leather soaps, oils, waxes, and any alcohol- or solvent-based cleaners, which can cloud or lift the finish. The metallic finish is durable, but sharp or rough objects can scratch or scuff it — and scuffs that expose the leather beneath can't be reversed, so keep it clear of keys, hardware, and the like. Keep it away from prolonged moisture; if it gets wet, blot gently and let it air dry away from direct heat or sunlight. Store it in its dust bag in a cool, dry place to prevent tarnishing and fading.
Suede
Suede is more approachable than it looks. With a little everyday care — and a calm approach when life happens — it only gets better with wear.
Everyday upkeep
Give your suede an occasional brush with a soft suede brush to lift dust and revive the nap, and treat it with a protective spray to help it shrug off water and marks before they start. Always test any product on a small, hidden area first — different suedes react differently.
→ Our go-to suede brush ($15) · the suede protector we love
If it gets a mark, don't panic
Most marks lift with a few simple steps:
1. Brush it. Work a dry suede brush gently over the spot to lift surface dirt and restore the nap. For stubborn marks, a suede eraser works wonders.
2. Spot-clean. Lightly dab the area with a little micellar water on a clean cloth, working from the outside in. Let it air dry, then brush again to refresh the nap.
3. Re-protect. Once fully dry, a light mist of suede protector helps guard against the next one.
Whatever you reach for — even water — always test it on a small, hidden spot first before treating a larger area.
A note on color & moisture
Deeper colors can transfer, so avoid prolonged contact with very light-colored clothing. Keep suede away from water, oils, sunscreen, and perfume — and if it gets wet, blot gently and let it air dry away from direct heat.
Store it well
Lightly stuff your bag to hold its shape and keep it in its dust bag in a cool, dry place, away from sunlight.
Beanies + Scarves
Our knits are made from leftover Italian yarns, including wool, alpaca, and cashmere blends. Because we work with what's available, the exact fiber composition varies — but a few simple habits keep every knit looking its best for seasons to come.
Wash less, wear more
Natural fibers don't need washing after every wear. Often, airing your knit out between wears is all it needs.
When it's time to wash
Hand wash in cold water with a gentle wool detergent. Avoid wringing or twisting, which can stretch the fibers — gently reshape and lay flat to dry. For an occasional machine wash, use a cold, delicate cycle inside a mesh laundry bag, and always lay flat to dry.
A little pilling is normal
Wool, alpaca, and cashmere can naturally pill with friction, particularly when new. This is a normal characteristic of soft natural fibers, not a sign of poor quality. Gently remove pills with a sweater comb or knitwear brush, taking care not to pull or snag the yarn.
Reshape as needed
Knitwear naturally relaxes and stretches with wear. Washing and gently reshaping while damp helps bring it back to its original shape.
Store it well
Make sure your knit is completely clean and dry before storing it for the season. Fold rather than hang to prevent stretching, and keep it in a cool, dry place.
Garments
Our leather blazers are cut from deadstock nappa leather — soft and comfortable, but quite delicate.
Some substances can leave permanent marks: sunscreen and oil-based products, makeup, lotions, perfume, and alcohol-based products. Dark textiles like denim can rub off on light-colored leather, so avoid contact.
Avoid extreme moisture and rough surfaces, which can scratch and damage the leather. If it gets wet, let it air dry at room temperature before putting it away. To hold its shape over time, store it on a wide, padded hanger (never wire). For any serious damage, always take leather to a specialist leather dry cleaner.
Questions about caring for your piece or need help with a repair? Contact us