Shipping
SHIPPING
SHIPPING
We offer free no-rush, carbon neutral shipping on orders over $100 within the continental US!
Standard shipping: $5.00 flat rate for orders under $100.00
Priority Shipping rates are calculated at check-out.
Express Shipping via FedEx are calculated at check-out.
We aim to process all in-stock orders within 2 business days. Please allow 24-48 business hours for your order to be processed.
Please note we do not ship any orders on weekends or holidays.
If you have not received your order within 10 business days, please email us @ hello@hyergoods.com, so we can check on your order and any delivery issues.
PRE-ORDERS
We provide estimates on when Pre-Orders will ship and do everything in our power to meet the expected delivery windows.
If you order multiple items and one is on Pre-Order, by default we hold all items to ship 1 complete shipment in order to reduce emissions. However if you need the item that is in stock sooner, just shoot us an email at hello@hyergoods.com and we will process the item separately.
INTERNATIONAL SHIPPING
Do you ship orders to the EU? If so, how will orders be shipped?
Yes, we ship to the EU. Shipping rates are calculated at checkout, and duties and taxes will be charged by your local government at actual upon the delivery of the goods.
Do you ship to the rest of the world? Yes!
-
We ship internationally using USPS First Class/Priority Mail and UPS Worldwide/Standard. Carrier rates are calculated at checkout.
-
The recipient of the order is responsible for the tax and duty fees charged by customs to release the package for delivery
-
All International Orders must have a phone # and email for the recipient of the delivery when creating the order
-
The delivery estimate for international orders on average is about 10-14 business days dependent upon the country of origin
-
If you have not received your package within 30 days, please email us at hello@hyergoods.com.