We make our goods from real leather not only because we love the look and feel, but because it is durable and wears well over time with proper care. It can also be sensitive, so a little attention is required.
Some substances can leave permanent marks on the leather like sunscreen and oil-based products, lipstick and other make-up products, lotions, perfume and alcohol-based products. Dark colored textiles like denim can rub off on light-colored leather goods, so it's best to avoid contact.
To keep the natural shape of your bag, store it in its original protective dust bag, re-stuffing it with the paper included between wears to help items keep their original shape. Softer leathers will change slightly with wear over time; it's part of the beauty of this natural material.